2 Avenida, Zona 3, Ciudad Vieja, Sacatepéquez, Guatemala
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Privacy Policy
Effective Date: August 20, 2024
At Futura DM, we value your privacy and are committed to protecting your personal data. This privacy policy describes how we collect, use, store, and protect the information you provide to us through our website and other means. We adhere to applicable data protection laws in Guatemala and follow international standards to ensure your information is secure.
1. Information We Collect
We may collect various types of personal information, depending on how you interact with us:
Contact Information: Includes name, email address, and phone number. This data is essential for communicating with you and responding to your inquiries.
Demographic Information: Such as age, gender, interests, and preferences. This information helps us better understand our audience and tailor our offers and communications.
Usage Data:: Information about how you use our website, including IP address, browser type, pages visited, time spent on the site, and interaction data. We use this information to improve site functionality and user experience.
Payment Information: If you make a purchase or contract a service, we may collect payment information, such as credit card details or bank account information, through secure payment platforms. This data is used solely to process transactions and is not stored on our servers.
Cookies and Similar Technologies:We use cookies to collect data about your preferences and enhance your experience on our website. You can manage your cookie preferences through your browser settings.
2. Use of Information
We use the collected information for various purposes, including:
Providing Services:Processing your requests, managing your account, and providing the services you have requested. This includes using contact information to send order confirmations and service updates.
Communication:Sending you information about our services, promotions, updates, and relevant news. We also use your data to respond to your inquiries and comments efficiently.
Website Improvement:Analyzing website usage to identify trends, perform statistical analysis, and improve our services and user experience. This allows us to optimize site content and functionality.
Marketing: Conducting targeted and personalized marketing campaigns based on your interests and preferences, provided you have consented to receive such communications. We use analytics tools to measure the effectiveness of our campaigns and adjust our strategies accordingly.
3.Information Protection
We implement a variety of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, or destruction. These measures include:
Data Encryption:We use encryption technology to protect sensitive information during transmission and storage.
Firewalls and Intrusion Detection Systems: We protect our servers and networks against unauthorized access through the use of firewalls and intrusion detection systems.
Controles de Acceso: We protect our servers and networks against unauthorized access using firewalls and intrusion detection systems.
Audits and Reviews:We conduct periodic audits and reviews of our security practices to ensure they remain up-to-date and effective.
4. Information Sharing
We do not share your personal data with third parties, except in the following circumstances:
Service Providers: We may share your information with service providers who help us operate our business, such as web hosting services, payment platforms, and analytics tools. These providers are obligated to protect your information and may only use it for the specific purposes for which it is provided.
Legal Compliance:We may disclose your information if required by law, in response to legal processes, or to protect our rights, property, or safety, or those of others. This includes complying with requests from government authorities and cooperating with legal investigations.
Mergers and Acquisitions: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. In such a case, we will notify you before your personal data is transferred and becomes subject to a different privacy policy.
5. User Rights
In accordance with the Constitution of Guatemala and applicable laws, you have the right to:
Access your personal data that we hold and request a copy of it. You can contact us to obtain information about the data we have collected about you.
Rectify any incorrect or outdated information. If you notice errors in your personal data, we invite you to correct them.
Delete your personal data, subject to certain legal exceptions, such as the need to comply with legal obligations or resolve disputes. You can request the deletion of your personal data at any time.
Object to the processing of your personal data in certain circumstances, especially when it is based on legitimate interests. You have the right to object to the use of your data for specific purposes.
Withdraw consent given for the processing of your data at any time, when it is based on your consent. This will not affect the legality of the processing based on consent prior to its withdrawal.
6. Use of Cookies
Our website uses cookies and similar technologies to enhance the user experience. Cookies are small text files stored on your device that allow us to recognize it on future visits. You can configure your browser to reject cookies, although this may affect site functionality.
7. Changes to the Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact
If you have questions about this privacy policy or how we handle your personal data, please contact us at:
